Hello {{ customer_name }},
The server that hosts your Flex Block Storage device,
{{ service_name }}, '{{ item }}'
requires an emergency maintenance.
Please do not attempt to access or modify '{{ item }}' during the maintenance.
This ticket will auto-update with additional information and will provide
notification of maintenance completion.
If you have questions about the maintenance, please contact a member of our
support team by visiting us in live chat at https://mycloud.rackspace.com/
or calling in.
Please reference this incident ID when contacting support: FLEXHD-{{ id }}
Best Regards,
The Rackspace Cloud
US Toll Free: 1-800-961-4454
International: +44-20-8734-4345